Our Rug Cleaning service begins with our complementary rug pick-up service, where your rug(s) will be transported to our Professional Rug Cleaning plant located in Cornelius, NC.
Having your rug(s) cleaned at our professional rug cleaning plant has several advantages over cleaning rugs at home. Inside our plant, we have stations set up with speciality equipment to accommodate our 9-Step Rug Cleaning Process. Our equipment allows us to provide a more thorough cleaning, maximum soil & spot removal, controlled drying, and the use of various tools that are not available on location. Each member of our rug cleaning team specializes in cleaning all types of rugs, including oriental, persian, silk, wool, cotton, woven, rugs with fringe, and more.
Each rug will go through a 9-step rug cleaning process described below. Your rug will be left clean, soft, and ready for years of enjoyment. Our courteous staff will also place your rug upon delivery.
Pet Urine | Pet Odors: Many rugs we clean have pet urine/pet odor. If your rug is hand washable, then we can guarantee complete pet odor removal (not all rugs are hand washable). We use specialized formulas to remove pet odors and stains from rugs. If a stain or odor is possible to be removed, we know how to do it!
|During the inspection process, we will determine the fiber type, soiling condition of the rug, and test for dye stability. We will record this information as this will tell us the best procedures for cleaning your rug. If your rug has fringe, we will clean it using several procedures.|
|Dry soil removal is the most important step in cleaning any textile. Woven rugs, especially hand knotted rugs are designed to hide dry soil. A few years ago, the Eureka company did a study and found that a 9 x 12 could hide 87 pounds of dirt! We use a variety of techniques to “dust” the rugs from the front and back. A machine called a pile lifter, special vacuum attachments, and many additional methods are implemented in this process.|
|Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils.|
|Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. If your rug has a fringe, we will clean it using several procedures. It too be pre-treated for maximum soil removal.|
|Now is the time we will apply our cleaning solution to guarantee complete odor removal. We will allow the cleaning solution to dwell and remove any unpleasant odors, especially pet urine.|
|Most rugs are cleaned with an Oriental Rug Shampoo that is especially designed to get maximum cleaning while protecting sensitive natural fibers. Depending on the type of rug, it will be rinsed with extraction equipment on both sides or washed in a wash pit designed especially for Oriental Rugs.|
|After the shampoo wash and rinse, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage and dye migration.|
|When the rug is dry, it is combed and finished with soft groomers made for specialty rugs.|
|Our cleaning specialist will give the rug a final inspection and release it for delivery. Your rug will be wrapped to protect it from dust and environmental soils until it is picked up or delivered. Upon delivery, we will lay the rug for you.|
(Optional Rug Protection)
While not required, we highly recommend having us apply a premium fiber protector to your rug. A fiber protectant will protect your rug from dry soil as well as spills and stains, which will keep your rug clean for a longer period of time.
Pickup & Delivery Areas: Charlotte, Lake Norman, Mooresville, Huntersville, Cornelius, Davidson, Denver, Concord, Gastonia, Statesville, Matthews, Sherrills Ford, Troutman, Kannapolis, Ballantyne, and all surrounding Carolina areas.