In-plant rug cleaning: Having your rug(s) cleaned at a professional rug cleaning plant has several advantages over cleaning rugs at home. Inside our plant, we have stations set up with speciality equipment to accommodate our 9-Step Rug Cleaning Process. Our equipment allows us to provide a more thorough cleaning, maximum soil & spot removal, controlled drying, and the use of various tools that are not available on location. Each member of our rug cleaning team specializes in cleaning all types of rugs, including oriental, persian, silk, wool, cotton, woven, rugs with fringe, and more.
Our cleaning process: Each rug will go through our 9-step rug cleaning process described below. Your rug will be left clean, soft, and ready for years of enjoyment! Our courteous staff will also place your rug upon delivery.
Rug Pickup & Delivery: We offer complementary rug pick-up and delivery service to all of our clients. Our rug pickup and delivery team will safely transport your rug(s) to our Professional Rug Cleaning plant located in Cornelius, NC.
During the inspection process, we will determine the fiber type, soiling condition of the rug, and test for dye stability. We will record this information as this will tell us the best procedures for cleaning your rug. If your rug has fringe, we will clean it using several procedures.
Dry soil removal is the most important step in cleaning any textile. Woven rugs, especially hand knotted rugs are designed to hide dry soil. A few years ago, the Eureka company did a study and found that a 9 x 12 rug could hide 87 pounds of dirt! We use a variety of techniques to “dust” the rugs from the front and back. A machine called a pile lifter, special vacuum attachments, and many additional methods are implemented in this process.
Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils.
Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. If your rug has a fringe, we will clean it using several procedures. It will also be pre-treated for maximum soil removal.
Now is the time we will apply our cleaning solution to guarantee complete odor removal. We will allow the cleaning solution to dwell and remove any unpleasant odors, especially pet urine.
Most rugs are cleaned with an Oriental Rug Shampoo that is especially designed to get maximum cleaning while protecting sensitive natural fibers. Depending on the type of rug, it will be rinsed with extraction equipment on both sides or washed in a wash pit designed especially for Oriental Rugs.
After the shampoo wash and rinse, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage and dye migration.
Once the rug is dry, it is combed and finished with soft groomers made for specialty rugs.
Our cleaning specialist will give the rug a final inspection and release it for delivery. Your rug will be wrapped to protect it from dust and environmental soils until it is picked up or delivered. Upon delivery, we will lay the rug for you.
Rug & Floor Protection
FIBER PROTECTION
Fiber protection helps keep your carpet, rugs, and upholstery cleaner for longer. It allows for easier removal of wet and dry soils, which extends the life of your carpet and the time between restorative cleanings.
How it works: Fiber protection works by forming an invisible shield around each carpet fiber. This shield is a low surface energy film that resists water and waterborne soils. Once treated, soils will not stick to the fiber surface; therefore, when the fibers are cleaned, the soil is released. Liquid spills will bead up on the surface of the carpet pile and dry soils can be vacuumed more easily.
How often should fiber protection be applied? Carpet/Rug manufacturers apply a protective coating or finish to new carpet. Over time, this finish becomes worn down by abrasive soils and normal foot traffic. We highly recommend the application of fiber protection once every 2 years. The best time to apply fiber protection is after a periodic restorative cleaning.
Rug Padding
We carry rug padding designed for all types of rugs for use on carpet, hardwood floors, tile, and other hard surfaces. Our rug padding can be trimmed to fit any size rug.
5 Reasons to protect your rug and floors with rug padding:
- SAFETY – No matter where the rug is placed (on carpet, hardwood, tile, or etc) a rug pad ensures safety for yourself and your family by providing traction and preventing slips, shifting and bunching. Our rug pads are guaranteed to hold non-slip properties for 10 years!
- LONGEVITY – A rug pad extends the life of your rug by keeping the fibers from being crushed. It acts as a buffer between the hard surface below and the rug above.
- PROTECTION – A rug pad prevents dye transfer, marring, staining, and scratching to the floor or carpeting beneath.
- CLEANLINESS – Promotes air circulation and makes vacuuming easy.
- COMFORT – A rug pad adds softness.
Note: It is important to purchase a rug pad made specifically for the type of floor it will be used on, otherwise it will not provide the comfort and protection your floor needs. We are always happy to assist our clients with any questions!
Pickup & Delivery Areas: Charlotte, Lake Norman, Mooresville, Huntersville, Cornelius, Davidson, Denver, Concord, Gastonia, Statesville, Matthews, Sherrills Ford, Troutman, Kannapolis, Ballantyne, and all surrounding Carolina areas.